Support

IDS can assist with support for any of the products in our portfolio. If you have a support request with an active Warranty or Support contract, please fill out the request forms below.

Do you have an urgent issue that needs support?

+61 2 8205 3139

  • Enter Support Information

    IDS provide a comprehensive support service for customers across all of our products. This is either through a formal contract with the Vendor where the Vendor has local support capability, or through our own support services. For more information, please contact us directly or submit a support ticket.
    Please select one of the options.
    Please select your product vendor
    Please enter your product serial number
    Your street address eg. 11/12 Market St, Sydney NSW 2000
    This is to make sure you are human
  • Enter Returns Materials Authorisation information

    All RMA requests require a valid support ticket. To ensure a speedy reply, please complete the “submit a support ticket” form.
    Please enter your product ticket number
    Please select your product vendor
    Please enter your product serial number
    Your street address eg. 11/12 Market St, Sydney NSW 2000
    Please enter your product returns address
    This is to make sure you are human